Gambling change persons and booth cashiers exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Exchange money, credit, tickets, or casino chips and make change for customers.
  • Count money and audit money drawers.
  • Check identifications to verify age of players.
  • Maintain cage security according to rules.
  • Reconcile daily summaries of transactions to balance books.
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
  • Calculate the value of chips won or lost by players.
  • Work in and monitor an assigned area on the casino floor where slot machines are located.
  • Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
  • Furnish change persons with a money bank at the start of each shift.
  • Listen for jackpot alarm bells and issue payoffs to winners.
  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
  • Perform minor repairs on slot machines, such as clearing coin jams.
  • Clean casino areas.
Work Context
  • Contact With Others — 87% responded "Constant contact with others".
  • Importance of Being Exact or Accurate — 85% responded "Extremely important".
  • Face-to-Face Discussions — 86% responded "Every day".
  • Deal With Unpleasant or Angry People — 67% responded "Every day".
  • Spend Time Making Repetitive Motions — 77% responded "Continually or almost continually".
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 78% responded "Every day".
  • Importance of Repeating Same Tasks — 73% responded "Extremely important".
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Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Detailed Work Activities
  • Issue money, credit, or vouchers.
  • Process sales or other transactions.
  • Examine personal documentation to ensure that it is valid.
  • Verify patron or staff credentials.
  • Clean work areas.
  • Clean facilities or equipment.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
Social Perceptiveness
  • Being aware of others' reactions and understanding why they react as they do.
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Abilities

Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Near Vision
  • The ability to see details at close range (within a few feet of the observer).
Speech Recognition
  • The ability to identify and understand the speech of another person.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
  • Spreadsheet software
Word processing software
  • Microsoft Word Hot Technology
  • Word processing software

Education

Get started on your career:

Job Outlook

New job opportunities are less likely in the future.
Salary
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