Gambling and sports book writers and runners post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number-generating equipment and announce the numbers for patrons. Receive, verify, and record patrons' wagers. Scan and process winning tickets presented by patrons and payout winnings for those wagers.

  • Collect bets in the form of cash or chips, verifying and recording amounts.
  • Collect cards or tickets from players.
  • Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
  • Answer questions about game rules or casino policies.
  • Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
  • Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
  • Exchange paper currency for playing chips or coins.
  • Compare the house hand with players' hands to determine the winner.
  • Seat patrons at gaming tables.
  • Open or close cash floats or game tables.
  • Pay off or move bets as established by game rules and procedures.
  • Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
  • Check to ensure that all players have placed their bets before play begins.
  • Inspect cards or equipment to be used in games to ensure they are in proper condition.
  • Push dice to shooters and retrieve thrown dice.
  • Record the number of tickets cashed and the amount paid out after each race or event.
  • Prepare collection reports for submission to supervisors.
  • Take the house percentage from each pot.
  • Deliver tickets, cards, and money to bingo callers.
  • Participate in games for gambling establishments to provide the minimum complement of players at a table.
  • Sell food, beverages, or tobacco to players.
  • Supervise staff and games and mediate disputes.
Work Context
  • Indoors, Environmentally Controlled — 93% responded "Every day".
  • Contact With Others — 81% responded "Constant contact with others".
  • Work With Work Group or Team — 75% responded "Extremely important".
  • Physical Proximity — 55% responded "Moderately close (at arm's length)".
  • Importance of Being Exact or Accurate — 58% responded "Extremely important".
  • Importance of Repeating Same Tasks — 55% responded "Extremely important".
  • Face-to-Face Discussions — 63% responded "Every day".
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Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Detailed Work Activities
  • Compute gaming wins and losses.
  • Conduct gaming transactions.
  • Maintain financial or account records.
  • Conduct gaming transactions.
  • Conduct amusement or gaming activities.
  • Respond to customer inquiries.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
Monitoring
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Mathematics
  • Using mathematics to solve problems.
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Abilities

Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Near Vision
  • The ability to see details at close range (within a few feet of the observer).
Speech Recognition
  • The ability to identify and understand the speech of another person.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
Office suite software
  • Microsoft Office Hot Technology
Operating system software
  • Microsoft Windows Hot Technology
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