Gambling cage workers in a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transactions.

  • Follow all gaming regulations.
  • Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
  • Maintain cage security.
  • Maintain confidentiality of customers' transactions.
  • Count funds and reconcile daily summaries of transactions to balance books.
  • Cash checks and process credit card advances for patrons.
  • Prepare bank deposits, balancing assigned funds as necessary.
  • Determine cash requirements for windows and order all necessary currency, coins, or chips.
  • Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
  • Provide customers with information about casino operations.
  • Prepare reports, including assignment of company funds or recording of department revenues.
  • Supply currency, coins, chips, or gaming checks to other departments as needed.
  • Perform removal and rotation of cash, coin, or chip inventories as necessary.
  • Provide assistance in the training and orientation of new cashiers.
  • Record casino exchange transactions, using cash registers.
  • Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
  • Establish new computer accounts.
Work Context
  • Contact With Others — 99% responded "Constant contact with others".
  • Indoors, Environmentally Controlled — 98% responded "Every day".
  • Face-to-Face Discussions — 90% responded "Every day".
  • Deal With External Customers — 81% responded "Extremely important".
  • Importance of Being Exact or Accurate — 68% responded "Extremely important".
  • Work With Work Group or Team — 50% responded "Extremely important".
  • Impact of Decisions on Co-workers or Company Results — 44% responded "Important results".
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Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Detailed Work Activities
  • Reconcile records of sales or other financial transactions.
  • Prepare cash for deposit or disbursement.
  • Execute sales or other financial transactions.
  • Maintain security.
  • Order materials, supplies, or equipment.
  • Verify accuracy of financial or transactional data.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Speaking
  • Talking to others to convey information effectively.
Mathematics
  • Using mathematics to solve problems.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation
  • Actively looking for ways to help people.
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Abilities

Near Vision
  • The ability to see details at close range (within a few feet of the observer).
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Number Facility
  • The ability to add, subtract, multiply, or divide quickly and correctly.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel Hot Technology
  • Spreadsheet software
Office suite software
  • Microsoft Office Hot Technology
  • Corel WordPerfect Office Suite
Word processing software
  • Microsoft Word Hot Technology